Information we receive
When you request a quote or contact us, we may receive your name, phone number, email address, location, property type and the service details you choose to provide.
Purpose and consent
We use this information to assess your enquiry, communicate with you, prepare a quotation, arrange an inspection or service, and maintain appropriate business records. The website quote form asks for a clear affirmative consent for this specific purpose. It is not consent to receive unrelated marketing, and we do not sell your personal information.
Storage and service providers
Enquiry information may be processed by the website host, security-verification provider and email-delivery provider used by Pestorika. We keep information only as long as reasonably needed for the enquiry, service relationship, legal obligations and business records, and apply reasonable safeguards to protect it.
Your data rights
Subject to the Data Protection Act, 2019, you may ask to be informed about our use of your personal data, access it, object to processing, correct false or misleading information, or request deletion of false or misleading information. You may withdraw quote-form consent at any time without affecting processing that took place before withdrawal.
Contact and complaints
To exercise a data right or withdraw consent, email info.pestorikaltd254@gmail.com. You may also raise a complaint with Kenya’s Office of the Data Protection Commissioner.